Cancellation & Refund Policy

Last updated: September 22, 2026

1. 14-Day Free Trial

We offer a 14-day free trial on our Creator Pro and Studio plans. You can explore the full capabilities of viewsmo risk-free. If you decide viewsmo is not right for you and cancel your subscription before the 14-day trial period expires, your credit card will never be charged.

2. Easy Subscription Cancellation

You can cancel your active subscription at any time without talking to a representative or paying cancellation fees:

  • Log in to your viewsmo account.
  • Navigate to Dashboard > Billing.
  • Click “Manage billing” to open the secure Stripe Customer Portal.
  • Select “Cancel subscription”.

Upon cancellation, your subscription will remain active until the end of your current paid billing period, after which your account will automatically transition to our Free plan without further recurring charges.

3. Refund Eligibility

Because viewsmo provides immediate access to computational AI resources (OpenAI, video rendering engines, and YouTube Data API syncs):

  • Monthly & Annual Renewals: If your subscription renewed automatically and you did not intend to renew, you may request a full refund within 7 calendar days of the renewal date, provided you have not extensively used AI credits during that new billing cycle.
  • One-Time AI Credit Packs: Due to the immediate delivery of digital credits, purchased credit packs are non-refundable once activated and partially consumed. If a credit pack was purchased by error and remains 100% unused, you may request a refund within 7 days.
  • Technical Failure: If an unexpected technical error on our side permanently prevented you from utilizing your purchased service, you are entitled to a full refund or credit compensation.

4. Processing Refunds

Approved refunds are credited back to the original payment method used during checkout via Stripe. Depending on your bank or credit card issuer, refunds typically appear on your statement within 5 to 10 business days.

5. How to Request a Refund

To request a refund or if you have questions regarding a charge on your statement, please email us directly with your account email address and invoice ID:

viewsmo Customer Billing Support

Email: webbree.info@gmail.com

Response Time: Within 24 hours